Answers to common Link Paris booking FAQ’s

If you have a question not addressed here please email or call us at 1-424-386-5222.

I just booked online. Is the invoice I received my tour confirmation and voucher?

No. Prior to your tour date, you will receive an email requesting names and birthdates for the train tickets, required by French rail. Once we have that information, you will get a final email with full instructions on meeting your tour guide. Tour vouchers and rail tickets (if included with your tour) will be sent as PDF files via this email. You can download onto your mobile device and/or print them out. We will also follow up with an email prior to this requesting names and birthdates for the train tickets, required by French rail.

I want to do a tour tomorrow. Can that be done?

We need two days advance notice for most standard bookings, as each tour accommodates only 8 people and we will need to contact our French partners to check on availability. Our system only authorizes your tour order charge. It will not be a final charge unless we can accommodate your request.

I am already in Europe. How will I get my train tickets?

We will email the tickets in a pdf. The tickets have a digital code the conductor will scan. The pdf ticket displays your train station, departure time, destination city, carriage (voiture) and seat number (place).

I have a train pass or want to book my own rail tickets. Can I book just a tour?

Absolutely. You need only book reservations for the particular train times you need to meet up with our tour. We will instruct you as to the exact times once your tour is confirmed. Please do not book rail reservations until we notify you of the correct train times.

I don’t have a printer or email access. How will I get my voucher?

We will gladly fax or email your voucher and tour instructions to your hotel.

I am traveling solo and just booked, am I good to go?

Typically, yes. Solo travelers are always welcome. Occasionally, solo travelers will be asked to move their tour date a day or two as most tours have a two person minimum total to run.