Answers to common Link Paris booking FAQ’s

Below are answers to our most common questions about day trips from Paris. If we don’t address your concern here, please email us or call 1-424-386-5222.

I just booked online. Is the invoice I received my tour confirmation and voucher?

No. Prior to your tour date, you will receive an email requesting names and birthdates for the train tickets, required by French rail. Once we have that information, you will get a final email with full instructions on meeting your tour guide. Tour vouchers and rail tickets (if included with your tour) will be sent as PDF files via this email. You can download onto your mobile device and/or print them out. We will also follow up with an email prior to this requesting names and birthdates for the train tickets, required by French rail.

I want to do a tour tomorrow. Can that be done?

We generally need two days’ notice for bookings to confirm guides and seating, as each tour accommodates only a small number of guests. Our booking system will initially authorize your payment but not finalize it until we confirm availability. If we can’t accommodate your requested date, we’ll get in touch right away to suggest alternatives. It will not be a final charge unless we can accommodate your request.

I am already in Europe. How will I get my train tickets?

We’ll email you a PDF file of the tickets. Each ticket includes a digital QR code that the conductor scans onboard. You’ll see your train station, departure time, carriage (voiture) number, and assigned seat (place).

I have a train pass or want to book my own rail tickets. Can I book just a tour?

Absolutely. Once your tour date is confirmed, we’ll provide exact train times. You’ll then arrange your own rail reservations to match those times. If you plan to do this, please wait for us to confirm your tour date and schedule before booking your trains.

I don’t have a printer or email access. How will I get my voucher?

We’re happy to email your travel documents to your hotel. Let us know, and we’ll coordinate directly with your accommodations if needed.

I am traveling solo and just booked, am I good to go?

Generally, yes. Solo travelers are welcome. In rare cases, if no other guests are scheduled that day, we may offer a different date to ensure the tour can run (some tours require a minimum total of two participants). If that happens, we’ll email you right away with alternative options.

If your question isn’t covered here, please email or call 1-424-386-5222. We’re here to help you plan the perfect day trip from Paris!